At Bareform, we stand behind the quality of our products and want you to be completely satisfied with your purchase. Please read our Returns and Refund Policy carefully below.
60-Day Return Policy
Our return policy lasts 60 days from the date you receive your order. If 60 days have passed since delivery, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return:
- The item must be in its original packaging.
- The product must exhibit a proven functional defect or physical damage.
- You must provide a valid receipt or proof of purchase.
Please note: We do not offer refunds or returns for simple change-of-mind. Special consideration may be granted under exceptional circumstances at our discretion.
Non-Returnable & Exempt Items
The following items are strictly non-returnable:
- Gift cards
- Custom-made or personalized products
- Perishable goods (food, flowers, magazines)
- Intimate, sanitary, or personal hygiene products
- Flammable, hazardous, or chemical goods
- Downloadable software items
Order Cancellations
We process orders rapidly to ensure fast delivery.
- Cancellation Window: Order cancellations are only accepted within 60 minutes of placing your order.
- Eligibility: Cancellations apply only to full-priced items.
- To cancel, please email us immediately at [email protected]. After the 60-minute window, the order will be processed and cannot be canceled.
Return Process & Instructions
If your item qualifies for a return due to a functional defect:
- Contact us at [email protected] with your order number and photo/video proof of the defect.
- Once approved, our support team will provide you with the appropriate return instructions.
- Pack the item securely in its original packaging.
Return Shipping Costs
- You are responsible for paying your own return shipping costs.
- Shipping fees are non-refundable. If you receive a refund, original shipping costs will be deducted from the total refund amount.
- If you are shipping an item valued over $10, we strongly recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned package.
Refunds
Once your returned item is received, inspected, and verified:
- We will send you an email confirmation confirming receipt of the package.
- We will notify you whether your refund has been approved or rejected.
- If approved, your refund will be processed immediately, and a credit will automatically be applied to your original method of payment within a few business days.
Late or Missing Refunds
If you haven’t received your refund yet:
- Double-check your bank account or credit card statement.
- Contact your credit card company or bank—there is often a processing delay before a refund officially posts.
- If you have completed these steps and still have not received your refund, please contact us at [email protected].
Exchanges
We only replace items if they are defective, damaged, or suffer from a manufacturing flaw. If you need to exchange an item for the same model, please email us at [email protected].